Start with the billing formula
A power purchase agreement generally links charges to electricity produced under the agreement. Find the per-unit rate, any annual increase, and the production figures used for billing. Compare that statement with your utility bill instead of evaluating either one in isolation.
Check the assumptions behind savings
The sales estimate may depend on household usage, utility prices, export credits, and future rate changes. Keep the original estimate and identify which assumptions were described as certain. A projection is not the same thing as a written performance commitment.
Review the complete resolution
Ask how any proposed transfer, buyout, or termination affects the equipment and future charges. Bring the PPA, recent statements, sales materials, and any home-sale correspondence to a consultation. A legal review should consider the actual agreement, not just its label.
General educational information. Your contract, location, and dates matter. Ask for advice about your circumstances before making legal or payment decisions.
Separate price per kWh from total monthly cost
A PPA comparison needs the rate per kWh, billable production, escalation dates, and the utility charges that remain. Use actual billed production rather than household consumption when reconstructing a bill. A fixed-production illustration shows the effect of rate escalation but does not predict sunlight, degradation, tariff changes, or future savings.
Build the review file
Signed installation and finance agreements, lease or PPA; the proposal and disclosures; signing records; utility bills and production reports; photos and inspections; messages and complaint responses; permit, PTO, warranty and account notices.
Common mistakes to avoid
Do not delete original messages, crop away dates, or send only the signature page. Do not assume a complaint stops a payment obligation or a deadline. Before accepting a repair, buyout, or release, identify what it changes. You can contact us even if records are incomplete; tell us what is missing.
Questions homeowners ask
Do I need every document before contacting you?
No. Start with what happened and what records you have. The team can explain what additional material may be useful and how to share it securely.
Does this problem mean I can cancel or stop paying?
This page cannot determine that. The agreements, parties, evidence, and applicable rules need individual review. Do not change payments based on a calculator or this guide.
What happens after a free review request?
Our intake team reviews the inquiry and contacts you using the details supplied. Any retained investigation or representation requires a separate agreement describing scope and fees. This is not an emergency response service.
Prepare your next step
Related guidance
Further consumer information
FTC — Solar Power for Your Home
Agency resources provide background, not a decision about your contract. Tax rules and company arrangements can change; historical material is not current eligibility advice.