Your contract is the starting point
A solar problem rarely fits into one document. The sales proposal may describe savings, the installation agreement may cover the work, and a separate lender may collect payments. Begin by putting those records together. A review should identify who made each promise, who signed each agreement, and what actually happened after the sale.
Cancellation is a possible outcome, not a promise
The right approach depends on the agreement, the evidence, the timing, and the law that applies. A lawyer may evaluate negotiation, repair obligations, contract remedies, or a formal dispute. Ending an installation agreement does not necessarily resolve a separate financing obligation. Ask what any proposed resolution would do to each agreement and account.
Build a useful timeline
List the sales visit, signing dates, installation, inspections, permission to operate, first bill, and first complaint. Keep the original documents and copies of written notices. If you recently signed, raise that immediately: a cancellation notice can be time-sensitive. Do not assume that every solar transaction has the same cancellation window.
Bring the right questions
What outcome are you seeking? Which parties must participate? What expenses, stages, and risks are involved? Defiant Law starts with the facts so that any proposed next step is tied to your situation. An initial inquiry does not cancel a contract or create an attorney-client relationship.
General educational information. Your contract, location, and dates matter. Ask for advice about your circumstances before making legal or payment decisions.
Define what an exit must resolve
List each agreement and account separately: installation, finance, lease or PPA, equipment service, and any roof work. Identify whether the requested outcome involves money, equipment ownership, removal, credit reporting, or future payments. A proposed settlement should be read for its treatment of each item, not judged only by the word cancellation.
Build the review file
Signed installation and finance agreements, lease or PPA; the proposal and disclosures; signing records; utility bills and production reports; photos and inspections; messages and complaint responses; permit, PTO, warranty and account notices.
Common mistakes to avoid
Do not delete original messages, crop away dates, or send only the signature page. Do not assume a complaint stops a payment obligation or a deadline. Before accepting a repair, buyout, or release, identify what it changes. You can contact us even if records are incomplete; tell us what is missing.
Questions homeowners ask
Do I need every document before contacting you?
No. Start with what happened and what records you have. The team can explain what additional material may be useful and how to share it securely.
Does this problem mean I can cancel or stop paying?
This page cannot determine that. The agreements, parties, evidence, and applicable rules need individual review. Do not change payments based on a calculator or this guide.
What happens after a free review request?
Our intake team reviews the inquiry and contacts you using the details supplied. Any retained investigation or representation requires a separate agreement describing scope and fees. This is not an emergency response service.
Prepare your next step
Related guidance
Further consumer information
FTC — Solar Power for Your Home
Agency resources provide background, not a decision about your contract. Tax rules and company arrangements can change; historical material is not current eligibility advice.